Contact us! Send us your questions or comments! Our site support services are available over dedicated helper channels, or regular email. Check the sections below for the best contact for your question or comments. Please note, if sending us an email don't send an attachment, for security reasons these are deleted automatically.

To send an encrypted email use our [ public key ].

Support channels ( You need a working Plugenic connection to access these ) [ Set up helper channel ] (low band) Working with your account preferences. [ Agent helper channel ] (low band) Issues with setting up and working with your agent. [ Gaming helper channel ] (low band) Getting the best out of Plugenic games channels.

Account emails (Operated between 9am and 5pm ET, weekdays, allow 48hrs for response.) Issues with joining, updating or canceling users@plugenic.com Change of email address emailadr@plugenic.com Lost or invalid password passwords@plugenic.com General emails (Operated between 9am and 5pm ET, weekdays, allow 48hrs for response.) Advertising and sponsership sales plugenic@plugenic.com Service development develop@plugenic.com Web site errors and feedback online@plugenic.com